

Hi, I'm
Milan Jackson
Senior Software Engineer | Digital Alchemist
A digital alchemist passionate about transforming complex challenges into elegant, purposeful solutions that align with business impact. Currently exploring the frontiers of AI, weaving modern technologies into robust and maintainable systems. A lifelong learner and collaborative problem-solver who crafts code with precision, grace, and intent.
About Me
I'm a passionate developer and a curious Engineer.
I'm always looking out for new things to explore as a mystical explorer navigating the vast seas of technology, crafting digital puzzles with precision and grace. Currently delving into the enigmatic realms of AI, weaving new spells into my ever-expanding grimoire of knowledge.
Currently delving into the enigmatic realms of AI, weaving new spells into my ever-expanding grimoire of knowledge.
Journey Through Time
A chronicle of my professional evolution and key milestones.
Jun 2024 - May 2025
Jun 2024 - May 2025
Senior Software Engineer
Saas Platform delivering customizable travel solutions for clients worldwide.
- ▹Acted as a technical liaison between product stakeholders and clients, participating in requirement analysis and product negotiation by delivering functional proof-of-concept demos aligned with business goals.
- ▹Designed and developed modular travel software solutions using Node.js, Next.js, including a Travel Sandbox platform allowing rapid customization and deployment for each client.
- ▹Architected and implemented Apollo GraphQL Federation, integrating heterogeneous data from multiple providers into a unified API gateway.
- ▹Built a company-wide Component Library using Storybook and React, improving UI/UX consistency and developer efficiency across projects.
- ▹Designed and developed a lightweight, in-house CMS tailored for content-rich travel applications.
- ▹Spearheaded the development of an internal AI assistant that enabled fast, context-aware data retrieval across client projects, significantly accelerating decision-making and team productivity.
- ▹Implemented a scalable multi-tenant architecture using Kubernetes to orchestrate containerized services across clients, and leveraged Terraform as Infrastructure-as-Code (IaC) to provision portable, reusable infrastructure.
Dec 2023 - Jun 2024
Dec 2023 - Jun 2024
Senior Software Engineer (Part-time)
Social trading data platform enhancing user experience through real-time, AI-powered trading tools.
- ▹Built a production-ready AI Trading Chatbot Agent leveraging LangChain and Python, capable of parsing complex financial queries and delivering contextually accurate insights in real time.
- ▹Architected a scalable, data-driven backend system designed for ingesting, storing, and processing live market data, ensuring performance and reliability.
- ▹Designed and Implemented a low-latency communication architecture using WebSockets, enabling seamless real-time financial data transmission between frontend and backend systems.
Apr 2021 - Mar 2024
Apr 2021 - Mar 2024
Software Engineer
Scalable system for managing video production workflows for global teams.
- ▹Involved the migration from a monolithic architecture to a distributed microservices ecosystem using Nestjs, React, Ruby, leveraging event-driven design with message queues to enhance scalability, resilience, and service isolation.
- ▹Designed and implemented CI/CD pipelines using Gitlab CI, enabling rapid iteration and zero-downtime deployments; containerized services with Docker and orchestrated them on Kubernetes for high availability and scalability.
- ▹Architected asynchronous microservice communication with Google Pub/Sub messaging queues and Cloud function, aligning with the principles of event-driven architecture (EDA).
- ▹Established comprehensive observability across services by integrating Datadog and Sentry for real-time monitoring, performance tracing, and proactive alerting on application health and user behavior.
- ▹Utilized Cloudflare Workers KV for distributed key-value caching, enhancing performance and reducing latency in edge computing scenarios.
- ▹Developed and integrated secure authentication and authorization flows using Auth0, implementing role-based access control (RBAC) and industry-standard OAuth2 flows.
- ▹Actively participated in the entire Software Development Life Cycle (SDLC) within Agile frameworks (Scrum, Sprint Planning, Retrospectives), contributing to rapid and iterative feature delivery.
- ▹Mentored junior engineers through pair programming, code reviews, and knowledge sharing, fostering a collaborative and growth-oriented engineering culture.
- ▹Practiced Behavior-Driven Development (BDD) and ensured code quality and stability through comprehensive unit, integration, and end-to-end (E2E) testing strategies using industry-standard testing frameworks.
Sep 2017 - Feb 2021
Sep 2017 - Feb 2021
Software Engineer
Built data infrastructure and analytical dashboards for enterprise clients.
- ▹Engineered data visualization platforms using React.js, Node.js, and MySQL, enabling enterprise users to explore large and complex datasets through interactive and intuitive dashboards.
- ▹Built and maintained robust ETL pipelines and data workflows using Python, SQL, and orchestration tools Airflow, enabling real-time data ingestion, transformation, and delivery for actionable business insights.
- ▹Designed and implemented modular, reusable data visual components with D3.js, enhancing performance and reusability across diverse analytical dashboards.
- ▹Collaborated cross-functionally with data analysts, engineers, and product stakeholders to translate business requirements into scalable data solutions aligned with key performance indicators (KPIs).
- ▹Applied best practices in data modeling, API design, and performance optimization, ensuring high data integrity, low-latency queries, and secure access to critical business intelligence.
- ▹Emphasized clean code, test coverage, and iterative delivery through Agile development processes, contributing to a high-performing, data-driven engineering culture.
Mar 2016 - Apr 2017
Mar 2016 - Apr 2017
Software Developer Intern
- ▹Developed and maintained web frontend features using HTML, CSS, and JavaScript, focusing on creating responsive, accessible, and user-friendly interfaces for internal business tools.
- ▹Collaborated with senior developers to implement UI components and workflows that enhanced internal productivity across departments.
- ▹Contributed to internal tool development using PHP, MySQL, and templating engines, building features to automate repetitive tasks and improve operational efficiency.
- ▹Learned best practices in frontend engineering, clean code principles, and performance optimization techniques through code reviews and mentorship.
2013-2017
2013-2017
Bachelor of Computer Science
Graduated with BE in Computer Engineering, focusing on software problem-solving skills and technical expertise through comprehensive coursework and practical projects.
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